Use Cases

Solutions for Every Business Segment

Awaitra adapts to different industries and needs. Discover how intelligent queue management can transform service in your sector.

Industries We Serve

Specialized solutions for each type of operation

Healthcare

Hospitals, Clinics and Laboratories

Queue management with emergency prioritization, digital triage, medical record integration and regulatory compliance. Reduce crowding and improve patient experience.

  • Integrated digital triage
  • Emergency prioritization
  • Patient call display
  • Post-consultation NPS survey
Healthcare
65%

fewer complaints

Retail

Stores, Shopping Centers and Commerce

Service control for stores and shopping centers with salesperson management, checkout queues and customer experience analytics. Increase sales and reduce abandonment.

  • Salesperson management
  • Smart checkout queue
  • Experience analytics
  • Turn notifications
Retail
40%

more efficiency

Food Service

Restaurants, Bars and Food Courts

Waitlist management system for restaurants with virtual queue, table availability notification and capacity control. Enhance the dining experience.

  • Virtual table waitlist
  • Table ready notification
  • Capacity control
  • Wait time estimate
Food Service
50%

fewer walkouts

Public Services

Government Agencies and Notary Offices

Ticketing system for government agencies and notary offices with automatic legal prioritization, organized service and transparency. Legal compliance included.

  • Automatic legal prioritization
  • Tickets by service type
  • Public call display
  • Performance reports
Public Services
70%

less wait time

Logistics

Distribution Centers and Carriers

Vehicle entry and exit control with dock scheduling, loading/unloading management and truck tracking. More efficient operations.

  • Dock scheduling
  • Vehicle control
  • Loading/unloading management
  • Real-time tracking
Logistics
45%

more productivity

Banks & Financial

Banking Branches and Financial Institutions

Queue system for banks with regulatory prioritization, multiple service types and service analytics. Banking regulation compliance.

  • Regulatory prioritization
  • Multiple simultaneous services
  • Service analytics
  • Banking system integration
Banks & Financial
60%

wait reduction

Don't See Your Industry?

Awaitra adapts to any type of operation involving queues and service. Contact us for a customized solution.