Privacy Policy

1. Information We Collect

We collect information you provide directly, such as name, email, phone and company data when you register or use our service.

We also automatically collect information about how you use Awaitra, including IP address, browser type and usage data.

2. How We Use Your Data

We use your information to:

• Service provision: Provide, maintain and improve Awaitra
• Communication: Send updates, notifications and support
• Analysis: Understand how the service is used and improve it
• Security: Protect against fraud and unauthorized use

3. Data Sharing

We do not sell your personal data. We may share information only with:

• Service providers who assist us in operation (e.g. payment processors)
• When required by law or court order
• To protect our rights and property
• With your explicit consent
• In case of company merger or acquisition

4. Data Security

We implement technical and organizational security measures to protect your data:

• Data encryption in transit and at rest
• Strict access controls
• Continuous security monitoring
• Regular backups and redundancy

5. Your Rights (LGPD)

According to the General Data Protection Law (LGPD), you have the right to:

• Access: Confirm and access your data
• Correction: Correct incomplete or incorrect data
• Deletion: Request deletion of your data
• Portability: Receive your data in structured format
• Revocation: Revoke consent at any time

6. Cookies

We use cookies and similar technologies to improve your experience, analyze usage and personalize content. You can control cookies through browser settings.

7. Data Retention

We keep your data only for the time necessary to provide the service and fulfill legal obligations. After cancellation, your data is removed within 90 days, except when retention is required by law.

8. Changes to this Policy

We may update this Privacy Policy periodically. We will notify about significant changes via email or system notice.