Ticketing System for Notary Offices: Modernize Citizen Service

Complete solution for notary offices that eliminates crowding, organizes queues by service type and improves citizen experience with digital technology.

Common Problems in Notary Offices

Crowded and Disorganized Reception

Citizens crowded in reception cause discomfort and poor impression of the notary office

Confusion Between Service Types

Citizens don't know which queue to use, causing delays and frustrations

Lack of Legal Prioritization

Priority service for elderly, pregnant women and disabled is not properly respected

Lack of Transparency

Citizens don't know how long they will wait or their position in the queue

Features for Notary Offices

Features adapted to notary needs

Multiple Queues by Service

Separate queues for registrations, authentications, certificates and other services

Online Scheduling

Citizens schedule appointments online avoiding unnecessary trips

Automatic Legal Priority

System automatically respects priority service according to law

Digital Ticket Display

Display tickets on TVs with professional design and audio calls

Satisfaction Survey

Collect feedback to identify improvement points

Multiple Locations

Manage multiple notary offices in a single centralized platform

How the System Works

Complete service flow from citizen arrival to satisfaction survey

Arrival at Notary

Ticket Pickup

Virtual Queue

WhatsApp Notification

Service

Satisfaction Survey

Benefits for Notary Offices

Proven advantages in modern notary offices

1

End of Crowding

Virtual queue eliminates reception crowding and improves notary image

2

Reduced Complaints

Transparency and organization reduce dissatisfaction by up to 75%

3

Higher Productivity

Team serves more people with less stress and more organization

4

Reports for Oversight

Complete statistical data for accountability and improvements

Results in Notary Offices

75%
Reduction in complaints
50%
Less wait time
40%
Productivity increase
92%
Citizen satisfaction

Types of Notary Offices Served

Civil Registry

Queue management for births, marriages, deaths and second copies of certificates

Property Registry

Organization of service for registration, annotation, enrollment and property certificates

Titles and Documents

Queue control for protests, title registration and issuance of negative certificates

Notary Office

Service management for signature recognition, authentication and public deeds

Available Technologies

See how our solutions integrate into the notary environment

AWAITRA

Ticket Display

RC015
Counter
Clerk Maria
Next:
RC016Counter 2
NT003Counter 3
RI008Counter 1

Ticket Call Monitor

AWAITRA
Welcome to the Notary Office
QR Code

Self-Service Totem

Rate Your Service
How was your experience at the notary?
Thank you for your feedback!
Awaitra

Survey Tablet

Awaitra
Awaitra
Business account
Awaitra
Track queue status at: https://painel.meuatendimentovirtual.com.br/senhas/status/ae82cb6a-ee81-4bc6-9ea2-1d501a8face8/
Would you like to continue receiving updates about your service through this channel?
10:30
Yes, I want to receive!
10:31
Awaitra
Hello, Ana!
Your ticket RC015 is being called now.
Please proceed to Counter 3.
Thank you for waiting!
10:45
Awaitra
Hello, Ana!
Your ticket RC015 is being called now.
Please proceed to Counter 3.
Thank you for waiting!
10:48
😊
Message

Mobile Notification

Modernize Your Notary Office Today

Schedule a demo and see how to improve citizen service

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