Simple to Set Up, Powerful to Use
Learn the step-by-step process from setup to the results Awaitra brings to your business
4 Steps to Transform Your Service
From signup to results in minutes
Sign Up and Configure
Create your free account and configure your services, queues and service points. Use our ready-made templates or customize everything.
- Sign up in less than 1 minute
- Ready-made templates by industry
- Full customization of queues and services
Activate Entry Channels
Choose how your customers will join the queue: kiosk, QR Code, WhatsApp, app or online scheduling.
- QR Code for quick entry
- Virtual queue via WhatsApp
- 24/7 online scheduling
- Self-service kiosk
Manage the Service
Monitor queues in real-time, call customers through the display panel and receive automatic alerts for long waits.
- Real-time dashboard
- TV call display
- Automatic customer notifications
- Smart prioritization
Analyze and Improve
Access detailed reports on wait time, performance and satisfaction. Use data for smarter decisions.
- Wait time reports
- Performance metrics per agent
- NPS satisfaction survey
- Optimization insights
Multiple Queue Entry Channels
Your customers choose how to join the queue
Customers join the queue via WhatsApp and receive real-time updates on their position
QR Code
Scan the QR Code on-site and join the digital queue without needing an app or registration
Kiosk
Get a ticket from a self-service kiosk with a touchscreen at the establishment
Website / App
Schedule an appointment or join the queue through the website or app, from anywhere
Online Scheduling
Book a time slot in advance and do remote check-in when on your way
Reception
In-person service at the reception desk with system-issued ticket
Before and After Awaitra
Without Awaitra
- Long and disorganized queues
- Frustrated customers without information
- No service data available
- Priorities not respected
- Frequent complaints
With Awaitra
- Organized and smooth virtual queue
- Customers informed in real-time
- Complete reports and analytics
- Automatic legal prioritization
- Satisfaction and loyalty
Ready to Get Started?
Try free for 14 days and see the difference in your service