Restaurant Wait Management: Turn Waitlist into Positive Experience
Digital waitlist for restaurants. Notify customers when table is ready and reduce lobby crowding.
Common Problems in Restaurants
Crowded and Uncomfortable Entrance
Customers crowded at restaurant entrance cause poor impression and discomfort
Customers Leaving the Wait
Long queue without transparency makes customers give up and go to competitors
Difficulty Estimating Time
Staff cannot inform real wait time, generating frustration
Empty Tables Due to Delay
Customers are not present when table becomes available, causing loss of turnover
Features for Restaurants
Digital Waitlist
Customers join list via app, WhatsApp or kiosk
Table-Ready Notification
Automatic SMS/WhatsApp alert when table is ready
Estimated Wait Time
System calculates and displays estimated wait
Reservation Integration
Combine walk-ins and reservations in one system
Marketing During Wait
Send menu, daily specials and promotions while customer waits
POS Integration
Connect with POS system for automatic check opening
Benefits for Restaurants
Better First Impression
Modern system shows professionalism from arrival
Reduced Lobby Crowding
Customers wait comfortably elsewhere
Fewer No-Shows
Notifications ensure customers return when called
Table Optimization
Maximize table turnover and seating efficiency
Restaurant Applications
Fine Dining Restaurants
Elegant reservation and waitlist management for high-end gastronomy restaurants
Casual Restaurants
Digital waitlist for casual and family restaurants with high turnover
Fast Food and Food Courts
Queue organization during peak hours for quick service establishments
Buffets and Self-Service
Entry and capacity control for buffets and self-service restaurants