Queue Management for Hospitals: Improve Patient Experience and Reduce Crowding
Specialized system for hospitals, clinics and healthcare. Reduce wait time, eliminate crowding and increase patient satisfaction.
Common Problems in Hospitals and Clinics
Dangerous Crowding
Crowded waiting rooms increase risk of cross-contamination and disease spread
Long and Disorganized Queues
Patients wait hours without knowing when they will be seen, causing stress and dissatisfaction
Lack of Prioritization
Elderly, pregnant women and urgent cases do not receive priority care as required by law
Inefficient Communication
Patients are not informed about delays, changes or estimated wait time
Features for Healthcare
Tools designed for hospitals and clinics
Priority Management
Automatic respect for legal priorities and medical urgencies
Multi-Department
Manage emergency, appointments, exams and procedures in one system
EMR Integration
Connect with your electronic medical record system
Appointment Reminders
Reduce no-shows with automatic reminders via SMS and WhatsApp
NPS Satisfaction Survey
Collect feedback immediately after consultation via WhatsApp
Regulatory Reports
Data for health authorities, surveillance and hospital accreditation
How the System Works
Complete patient care flow from arrival to satisfaction survey
Remote Check-in
Digital Triage
Virtual Queue
WhatsApp Notification
Service
Satisfaction Survey
Remote Check-in
Digital Triage
Virtual Queue
WhatsApp Notification
Service
Satisfaction Survey
Benefits for Healthcare
Proven results in hospitals and clinics
Fewer Complaints
Informed patients complain less about waiting
Infection Control
Reduce crowding in waiting rooms
Operational Efficiency
Optimize room utilization and staff schedules
HIPAA Compliance
Patient data security and privacy
Results in Healthcare Institutions
Healthcare Applications
Emergency Room and Emergency
Emergency queue management with risk classification and automatic prioritization of urgent cases
Consultations and Specialties
Organize queues by medical specialty with online scheduling and real-time notifications
Exams and Procedures
Queue control for laboratory tests, imaging and procedures with pre-exam instructions
Reception and Service
Organize the patient's first contact with initial triage and proper routing
Available Technologies
See how our solutions integrate into the hospital environment
AWAITRA
Call System
Call Display
Self-Service Kiosk
Reception Tablet
Mobile Notification
Transform Your Healthcare Service
Join hospitals and clinics that have already modernized patient care
Schedule Consultation